What We Collect and Why We Need It
We collect your name, email address, phone number, and the payment method you use to fund your account — whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records are kept to reconcile deposits and process withdrawal requests accurately. When you browse our site,
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we capture session data such as device type, browser version, and pages visited so we can detect unusual login activity and keep your account safe. We do not sell this data to third parties. Sharing is limited to payment processors and fraud-detection services that are contractually
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bound to handle your data under the same standards we apply. Data collected through your DuitNow or FPX transactions is used solely to confirm that funds have cleared and to match the transfer to your account wallet. We retain your records for as long as your
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account remains active and for the period required by the financial regulations applicable in your jurisdiction. If your account has been inactive and you request deletion, we will remove personal identifiers from our live systems subject to any retention obligations imposed by applicable local law. Access
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to our platform depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.